FANDOM


Photo
DBS Mobile Banking
MBanking Icon
App Icon
App Requirements
Developer(s) Inhouse Team

Tagit

Initial release April 2010
Stable release v3.4 Android

v3.5 iOS

Development Status Active
Operating System Android

iOS

Website http://www.dbs.com.sg/personal/deposits/bank-with-ease/dbs-mbanking

DBS mBanking

On 15 April 2010, DBS Bank launched mobile banking service, mBanking, to both DBS and POSB customers. Customers need to download an application from the Google Play Store or iTunes App store to use this service and it allows customers to view their banking and credit card accounts, transfer funds and pay bills via their mobile phones. As of 2015, the number of mBanking logins have surpassed that of iBanking.

App Consolidation

From 2011 till date, DBS has introduced multiple mobile apps such as mTrading, Lifestyle, Home Connect, Travellershield ,Quick Credit Rewards and Paylah!. Then in Oct 2014, DBS launched the first consolidation of DBS apps to allow customers to have a simple access point to the range of Apps provided by the Bank from mBanking.

App Design

Upon consolidation, the home page of the mBanking app adopted a new design to showcase the suite of apps and to introduce more new services before logging in (Prelogin) using cards design. 

The mBanking app designs for iOS and Android is largely the same, with minor UI element differences to breed familiarity for users between the different platforms. The services available after logging in retained the same design since 2011 as it interfaces with bank systems which presented difficulty to make changes to both UI and flow. 

Knowledge Base

Go to the FAQ page for the list of commonly issues and resolution techniques provided by the community.

Security

Customers using mBanking  will be protected by DBS Bank's 'money-safe' guarantee. The bank promised reimbursements if there are any unauthorised transactions. The app contains 3 levels of security which can be viewed at the Security Page.

App Versions and Release History

Go to the Version History Page to view more

Awards

Go to the Awards Page 

Services Before Logging In (PreLogin) 

No. Service Name Features
1 ATM Locator Locate the nearest ATM or Branch
2 Queue CAM View the current queue lengths before proceeding to the branch, this service includes the SMS queue ticket phone number you can send an SMS to request for a queue ticket
3 Apply for iBanking Apply for iBanking directly 
4 DBS Suite of Apps Easy and quick access to all the DBS app offerings
5 Indices and Currencies View the up to date global indices and currency rates by Thomson Reuters
6 Lifestyle News Access a full range of lifestyle magazines from renowned blogs and fashion enthusiasts
7 Rates View the currency rates offered by the Bank
8 DBS Promotions Find out about the latest promotions
9 DBS Asian Insights Read about the latest market and industry insights
10 DBS Privileges Easy Access to Limousine and Concierge booking Services for wealth customers
11 Contact Me Contact the bank's staff by leaving a feedback form

Services After Logging In (Post Login)

No. Service Name Features
1 Card Magnetic Stripe for Overseas Use Enable your DBS or POSB Card's magnetic strip for overseas use
2 Account Summary View details of your account transactions in 1FA mode (masked) or in full view mode after 2FA
3 Funds Transfer Perform funds transfer within your own accounts, to other DBS or POSB accounts or to other banks
4 Funds Transfer (Overseas) Send money to an overseas account, use the DBS India Remit Service or send money to an overseas visa card.
5 Payments Pay bills or pay other bank's credit card.
6 Investment Services Make an Electronic Securities Application, Electronic Payment for Shares or apply for Singapore Government Securities
7 Cards Apply for DBS One Tap, check your application status, view notifications, activate your card and enable your DBS or POSB Card's magnetic strip for overseas use
8 Top-up Paylah! Top up your Paylah! mWallet account.

References

  1. DBS mBanking App on iTunes: https://itunes.apple.com/sg/app/dbs-mbanking/
  2. DBS mBanking App on Google Play Store: https://play.google.com/store/apps/details?id=com.dbs
  3. DBS mBanking Official Site: http://www.dbs.com.sg/personal/deposits/bank-with-ease/dbs-mbanking